Hotline support

DVS provides a 24/7 hotline technical support service for slow-mo equipments: camera systems, EVS products and for any other of its facilities.
In the high-pressure world of on-site televised events, especially live sports, broadcasters work in a zero-defect atmosphere.
Unexpected equipment failure, whether a major breakdown or a minor glitch, could leave a broadcaster on the side-lines.
For all its customers, DVS provides access to 24/7 hotline.
If you want, you can purchase an on-site support Superslowmo ingeneer for equipment checks, on-site repairs, spare parts, software upgrades ...

24h/7d hotline technical support service

Main features :

• Available at no additional cost for every customers around the world.
• Phone number delivered once signed order form registered.
• Service ensured by highly-skilled slow-motion-dedicated engineering crew
• Service ensured by highly-experienced engineers used to operate on field for premier sporting events : Olympics, FIFA World Cups,…